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What’s the connection between crafting airtight compliance processes and discovering the world’s best soups? In this episode of Behind the Screens, I sit down with Melissa Foiles—a true background screening expert and a dedicated foodie—to dive into her remarkable career, her dedication to PBSA, and her unique passion for regional cuisines from around the world.

Melissa’s journey started in account management at LexisNexis, and she’s since become a go-to consultant for compliance and accreditation in background screening. Along the way, she’s contributed to PBSA as a committee member, leader, and current board member. This is an episode brimming with insights from a professional who’s seen the industry evolve while lending her expertise to help others navigate its complexities. Melissa also shares her enthusiasm for traveling, attending concerts with her daughter, and recreating regional dishes—especially soups! It’s a warm, inspiring conversation with plenty of laughs.

Pro Conversation You don’t want to miss!

• Starting Out: LexisNexis to Industry Leadership
  Melissa shares her career path, from her early days at LexisNexis to her journey with Sedelius Group and ISB Global Services. Hear how her work with PBSA has enriched her career and deepened her industry knowledge.
• Building Compliance Expertise and PBSA Involvement
  A dedicated PBSA board member, Melissa shares the role PBSA has played in her professional development and why she encourages newcomers to get involved. Learn how the association brings competitors together to exchange ideas and support one another.
• Navigating Change and the Importance of Human Insight in Screening
  Melissa discusses the critical role of human expertise in background screening and why individualized assessments are key, especially in an age of rapid AI adoption. From mergers and acquisitions to compliance challenges, her insights shed light on the industry’s future.

Melissa’s unique mix of expertise, humor, and curiosity is a joy to listen to. If you’re interested in background screening, compliance, or just want to be inspired by someone who truly loves her work, this episode is for you!

Don’t Miss Out!
Be sure to follow us, rate, and leave a review if you enjoy this conversation with Melissa. Stay tuned for more in-depth conversations with background screening pros who make this industry thrive.

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