• Episode 9: Kit Cox, Founder & CTO of Enate Ltd

  • Nov 29 2024
  • Length: 29 mins
  • Podcast

Episode 9: Kit Cox, Founder & CTO of Enate Ltd

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  • Summary

  • In this episode, I'm sitting down with Kit Cox, Founder & CTO of Enate, exploring Kit's journey from a young coder (BBC Basic anyone?) to the founder of a workflow automation platform.

    We discuss the evolution of Enate, its applications in service delivery, and real-world use cases, particularly in the B2B sector.

    Kit explains how Enate helps organizations operationalize AI, improve customer experiences, and drive business growth. Our conversation highlights the importance of sentiment analysis and the need for organizations to adapt to new technologies to remain competitive.

    Chapters

    • 00:00 Introduction to Conversational AI and Innate AI
    • 00:09 Kit's Journey: From Coding to AI Solutions
    • 04:01 Understanding Innate AI's Workflow Platform
    • 08:08 Real-World Applications: Case Study of TMF
    • 12:16 The Role of AI in Service Delivery
    • 15:57 Extensibility and Integration of Innate AI
    • 16:00 Innovative Use Cases and Customer Success Stories
    • 24:14 Operationalizing AI in Business
    • 26:33 Deployment Strategies for Innate AI
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