In this episode of the AI Agents Podcast, Demetri Panici breaks down the top three reasons why AI agents have officially outpaced traditional chatbots in 2025.

From autonomous task execution to real-time tool integration, discover how AI agents are transforming the way businesses handle automation, customer service, and workflow management.

These intelligent systems don’t just answer questions—they plan, adapt, and execute complex processes across platforms without constant human intervention.

We’ll also explore the game-changing advantages of persistent memory, continuous learning, and multimodal capabilities that allow AI agents to understand user intent on a deeper level.

Whether it's scheduling tasks, analyzing images, or automating CRM updates, AI agents offer unmatched scalability and efficiency.

Tune in to learn how these advanced tools are reshaping the future of work and why your next move shouldn’t involve another chatbot.

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⏰ TIMESTAMPS:

0:00 - Introduction To AI Agents

0:57 - Why Agents Beat Chatbots

2:08 - Task Execution Capabilities

5:03 - Real World AI Agent Examples

8:08 - Continuous Learning Advantage

10:33 - Multimodal And System Integration

13:01 - Future Use Cases And Capabilities

14:22 - Final Thoughts And Wrap Up

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Explore what's next in e-commerce AI with our deep dive into building the ultimate Shopify AI Agent in 2025.

In this episode of the AI Agents Podcast, we unpack the latest advancements in artificial intelligence tools for Shopify—covering everything from dynamic product recommendation engines to real-time customer support automation, auto-learning agents, intelligent order tracking, and more.

Whether you’re an e-commerce entrepreneur, Shopify store owner, or just fascinated by AI-powered personalization and automation, this is your ultimate guide to leveraging cutting-edge AI agent technology to grow your online store.

We tested a variety of next-gen AI agents built for Shopify that streamline everything from customer conversations to product discovery.

Learn how to train your AI agent using store-specific data, personalize the customer experience at scale, translate content for global reach, and maximize conversions using multi-channel support—including live chat, SMS, email, and even AI-powered phone assistants.

We also highlight emerging features like Shopify Sidekick, the game-changing AI assistant built directly into Shopify that tackles tasks like product uploads, customer service, and sales analytics without any manual effort.

📦 Don’t miss our exclusive insights, hands-on demos, and real-world use cases that will reshape how you think about automation in e-commerce. If you're serious about scaling in 2025, this episode is your playbook.

👉 Try Shopify AI Agents Today! https://www.jotform.com/ai/shopify-agent/

👉 Like, follow, and stay tuned for more episodes on the future of AI and e-commerce!

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⏰ TIMESTAMPS:

0:00 - Introduction

1:00 - Exploring E-Commerce and AI Integrations

2:45 - Launching Jotform AI Agents for Shopify

10:10 - Advanced Capabilities and Customizations

14:05 - Locales.ai17:45 - Shopify Sidekick24:57 - Chatty AI Chatbot & Live Chat
30:12 - SmartBot
35:23 - Juphy39:00 - Personalized Shopping Experiences with AI Tools
39:32 - Clerk.io
44:47 - Closing Thoughts

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In this episode of the AI Agents Podcast, we explore the rapidly evolving landscape of artificial intelligence and its implications for the future of technology.

Host Demetri Panici sits down with David Colwell from Tricentis to discuss the transformative power of generative AI, the shift toward automated reasoning, and the challenges of developing intelligent systems that can truly understand and execute human-level tasks.

David shares insights from Tricentis’ journey into AI-driven quality assurance and the surprising capabilities (and limitations) of emerging large language models like GPT and Claude.

Whether you're curious about how AI is impacting software testing, the surprising origins of generative AI, or what recursive models might mean for the future of work, this conversation offers a deep dive into the evolution of tech and automation.

Learn how tools, context, and reasoning models are shaping tomorrow's workflows—and why staying ahead in this space is as much about understanding systems thinking as it is about cutting-edge code.

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⏰ TIMESTAMPS:

0:00 - Into The World Of Legacy Code

1:32 - What Tricentis Is All About

3:35 - Building The AI Department

6:02 - Early Struggles With Generative AI

9:41 - Breakthroughs In Agentic Automation

12:01 - Understanding Reasoning Models

16:11 - Rise Of Superintelligent Models

19:02 - Why AI Feels Like Magic

24:48 - The Power And Limits Of Tool Use

39:14 - How Tricentis Adapts With AI

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Follow us on:

Twitter ➡️ https://x.com/aiagentspodcast

Instagram ➡️ https://www.instagram.com/aiagentspodcast

TikTok ➡️ https://www.tiktok.com/@aiagentspodcast

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