As rent growth cools, new units hit the market and insurance and interest rates remain high, operators are getting creative in addressing Net Operating Income (NOI). While dynamics continue to shift, passive revenue that doesn't require CAPEX dollars is finding its way into operations and improving the resident experience at the same time. Joseph Woodbury, Co-Founder and CEO of Neighbor, joins Matt and Courtney to explain how a growing marketplace for self-storage is maximizing unused space in both existing and new construction.

Following the 2024 NMHC OPTECH Conference, it's never been more clear that adopting and implementing the right tech stack for multifamily operations is no simple task. Whether you're trying to ramp up tech, like introducing smart home technology, or simplify your tech stack, you have to be strategic in both planning and implementation. Todd Thorpe, director of business development for Cambium Networks, joins hosts Matt and Courtney to discuss the importance of finding a tech mentor, setting realistic time frames and navigating the integrations that serve your portfolio and property goals.

Insights from Rent.'s upcoming multifamily marketing study reveal that many marketers are excited about AI — they just don't know where to start. Nishant Phadnis, Chief Product Officer at Rent., joins hosts Matt and Courtney to share the excitement of AI in multifamily marketing and notes how most of us are already dabbling. Whether it's more traditional AI, such as chatbots and automated communication, or more progressive and predictive AI, like targeting and photo optimization in listings, Nishant explains how to start exploring different AI tools and how to keep the pressure from overshadowing the adventure.