How do you build a winning culture in the skilled trades?

Chad sits down with Wyatt Smith, founder of Upsmith, to explore how gamification, recognition, and smart incentives can boost productivity and team morale. From real-world success stories to tips for celebrating behaviors that drive results, this episode is packed with ideas to take your team to the next level.

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Chad Peterman | CEO | Author
Peterman Brothers Website
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• Recognition Drives Results: Consistently affirming employees’ contributions fosters engagement and performance.
• Focus on Inputs, Not Just Outputs: Shifting conversations to the behaviors driving results—rather than just outcomes—leads to meaningful progress.
• Tailored Contests Matter: Segmenting competitions (e.g., for rookies versus veterans) ensures fair opportunities and higher motivation across all team members.

In this episode, Chad explores the key ingredient to great leadership: ownership. He breaks down how taking true responsibility—not pointing fingers—empowers leaders to inspire their teams and drive real results.

With five practical steps, you can learn how to set clear goals, create accountability, and motivate your team like never before.

If you're ready to elevate your leadership game and make a lasting impact, this episode is for you!

Additional Resources:

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Chad Peterman | CEO | Author
Peterman Brothers Website
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• Ownership over Blame: Ownership starts when leaders focus on what they can control instead of attributing missed targets to others.
• One-on-One Connections: Individual meetings with team members allow leaders to understand personal challenges and provide targeted support.
• Motivation through Investment: Showing employees that their leaders are committed to their financial and personal success increases motivation and accountability.

In this episode of Around the Campfire, Megan sits down with Jeff Wright and Margot Schaffer from Nexstar to talk smart budgeting and brand strategy for home service businesses heading into 2025. They share why a budget should be more than numbers—it should tell your company’s story. Discover practical tips for maximizing customer retention, aligning marketing and operations, and leveraging existing customers to grow without overspending.

Planning your 2025 budget? Don’t miss this insightful conversation!

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Chad Peterman | CEO | Author

Peterman Brothers Website

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Things to listen for:

• The Power of Brand Awareness – Discover why brand recognition is crucial for customer retention and how it can guide your marketing spend.
• Customer Retention Tactics – Get insights on retention strategies that reduce acquisition costs and drive profitability.
• Aligning Marketing and Operations – Find out how breaking down silos between departments ensures a seamless customer experience.
• Multi-Trade and Cross-Selling Opportunities – Hear tips on leveraging multi-trade services to maximize revenue from existing customers.