Curious Customer - the Consumer Podcast. cover art

Curious Customer - the Consumer Podcast.

Curious Customer - the Consumer Podcast.

By: Matt Chandler
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About this listen

Curious Customer is for anyone curious about the world of Consumer: insights, trends, companies, brands - and the people building them.

Hosted by Matt Chandler, the show explores the front lines of consumer innovation, featuring conversations with Founders, CEOs, CMOs, and Marketing Leaders shaping the future. Whether you're a future founder, brand builder, or simply curious about the world around you, this podcast is for you. Each episode dives into the experiences behind iconic brands and emerging startups, highlighting the thinking behind product, brand, distribution, and design. In an age of AI, we shine a light on the enduring power of consumer storytelling and market pull.

After all, we're all consumers. It drives our economies - and deserves our curiosity.

Thanks for tuning in. Find us at curiouscustomer.co

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Episodes
  • 🧡Lovable: will AI make us think more? Designing software in the age of AI, with Founding Designer, Nad Chishtie
    Jun 12 2025

    As the Founding Designer of Lovable, Nad Chishtie isn’t just building another web tool—he’s helping reimagine who gets to build software in the first place. With a mission to flip the 1% of people who can code into the 99% who can create, Lovable is already turning heads with its impressive $60M run rate in under a year. Nad brings years of product and design thinking to the table, but it’s his ability to blend deep technical abstraction with intuitive simplicity that truly sets him apart. In this episode, Nad opens up about the bold thinking behind Lovable, why friction isn’t always a bad thing in user experience, and how AI can be your toughest design critic—or your best creative partner.

    “The way that we see things is that today less than 1% of the planet can create, deploy, and maintain full stack applications.” — Nad Chishtie

    In this episode, you will:

    • Learn why Lovable chose to build for a broad audience first—before narrowing in on specific user types.
    • Discover how early user reactions helped shape key design decisions and why emotional responses like empowerment and speed became the team’s guiding compass.
    • Understand how Nad uses AI not just to design faster but to think better—leveraging GPT as a critique board rather than a shortcut tool.
    • Explore why the team has intentionally avoided complex onboarding and stuck with a simple chat interface to build anything.
    • Hear how real users—from indie founders to romantic partners—are using Lovable to create everything from SaaS businesses to marriage proposals.

    Tune in to hear how Nad and the team behind one of Europe’s fastest-growing startups are rethinking what it means to design, build, and launch in the age of AI. Whether you're a designer, founder, or just curious about the future of digital creation—this one’s worth a listen.

    Connect with Nad:

    • LinkedIn

    Connect with Matt:

    • LinkedIn
    • Curious Customer Website
    Show More Show Less
    32 mins
  • The Power of Play: the LEGO Group’s Vision for the Next Decade. With Snr Director of Marketing, Madelaine Edwards
    Jun 5 2025

    As the Senior Director of Marketing at LEGO, Madelaine Edwards carries a huge legacy on her shoulders - and does so with clarity and purpose. In this episode of Curious Customer, she joins Matt to share how a 90-year-old brand continues to evolve without losing sight of its origins. Starting from a small Danish carpenter’s workshop in 1932, LEGO has become one of the world’s most recognized and loved brands. But it’s not just about bricks anymore. Madelaine explains how the company’s approach to creativity, play, and innovation keeps LEGO relevant for kids, adults, and families across generations. From navigating shifts in digital entertainment to pushing for sustainability, Madelaine offers a behind-the-scenes look at how LEGO stays playful while building for the future.

    ”Our hope as a company is that through Lego Play, and through building and rebuilding, it becomes a bedrock for creative confidence and courage and self-belief.” — Madelaine Edwards


    In this episode, you will:

    • Learn how LEGO balances its timeless core product with constant innovation, releasing over 800 new sets each year.
    • Discover how LEGO collaborates with global brands like Nike, Fortnite, and Formula 1 to stay relevant to today’s younger audiences.
    • Understand the importance of marketing in shaping both consumer perception and product development—especially when engaging different audiences like girls and adult fans.
    • Explore how LEGO is tackling sustainability, including using recycled materials in products like tyres made from old fishing nets and engine oil.
    • Hear what Madelaine thinks LEGO will look like ten years from now, and why physical play still matters in a digital world.

    Tune in to hear how a classic brand stays fresh without losing its sense of play.

    Connect with Madelaine:

    • LinkedIn

    Connect with Matt:

    • LinkedIn
    • Curious Customer Website
    Show More Show Less
    22 mins
  • The Future of Drone Delivery is Already Here: How Yariv Bash and Flytrex Are Making Drone Delivery Mainstream
    May 29 2025

    Before he was revolutionizing fast food delivery by air, Yariv Bash was literally shooting for the moon. As the co-founder and CEO of Flytrex, Yariv is now leading the largest drone food delivery service in the U.S.—but his journey began with building the first private spacecraft to (almost) land on the moon. That project raised over $100 million in donations and sparked Yariv’s belief in what’s possible when ambitious ideas meet relentless execution.

    In this episode, Matt sits down with Yariv to explore how his experience in aerospace laid the groundwork for transforming suburban food delivery—and why he thinks the real challenge isn’t the tech or the regulations, but beating the humble Toyota Corolla.

    Flytrex has already completed over 140,000 drone deliveries and raised $75 million to make the promise of hot, fast, and affordable food by air a reality. But the story behind those numbers is anything but simple. From battling regulatory hurdles to engineering drones specifically for burritos, Yariv shares what it takes to build a consumer experience that feels like magic—at least the first time. Whether you're a curious technophile or just someone who’s tired of soggy fries, this conversation uncovers what it takes to reshape an industry grounded in centuries of tradition.

    ”There’s a saying which is the future’s already here, it’s just not evenly spread. And in the areas we’re servicing we’ve done over 140,000 deliveries. ” — Yariv Bash

    In this episode, you will:

    • Learn how Yariv’s lunar ambitions shaped his mindset for building a drone company from scratch.
    • Discover why Flytrex focused on food delivery after testing drones in five countries.
    • Understand how regulatory frameworks and economics—not just tech—are the biggest barriers to mass adoption.
    • Explore why drones may be a quieter, cleaner, and even safer alternative to cars in your neighbourhood.
    • Hear what customers really think about receiving their meals from the sky—and how quickly the novelty wears off.

    Tune in to hear how drones could reshape how we think about convenience, competition, and the future of everyday services. Whether you’re in Texas or just dreaming of a faster lunch, this is an episode you won’t want to miss.

    Connect with Yariv:

    • LinkedIn

    Connect with Matt:

    • LinkedIn
    • Curious Customer Website
    Show More Show Less
    25 mins
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