• Episode 6: Voice Biometrics and the Call Center

  • Jul 17 2024
  • Length: 18 mins
  • Podcast

Episode 6: Voice Biometrics and the Call Center

  • Summary

  • In this episode of the TransUnion Fraudcast, call center expert Lance Hood joins Jason to discuss the benefits and vulnerabilities (including AI) of voice biometrics, and its optimal role within a multilayered authentication strategy.
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