Topics Covered:

• The difference between love and trust in leadership
• Why lonely leadership is optional, not inevitable
• How to build an inner circle that challenges and supports you
• The power of personality diversity (DISC framework)
• Why mutual accountability creates real team culture
• Why “trust” must be earned—or preserved
• The danger of hiring people just like you
• Why being uncomfortable might mean you’re on the right path

Takeaways:

1. Audit your inner circle
2. Diversify your perspective
3. Extend radical trust

EPISODE NOTES

• The concept of information asymmetry between patients and providers
• Why clinical expertise isn’t enough without emotional intelligence
• How health literacy and “teach-back” transform patient outcomes
• Why the guide, not the hero, plays the most important role in patient care
• How healthcare can marry evidence-based decisions with patient values
• When too many options become overwhelming—and how to simplify decision-making
• Building systems of collaboration instead of clinical control
• Tools for aligning patient needs with long-term outcomes
• A model for care where understanding is as important as intervention

EPISODE NOTES

• Matt Staub shares the three identities of healthcare: service, right, and business
• How orientation at Your Health reflects an inverted leadership model
• The paradox of patient expectations vs. financial sustainability
• The role of creativity and innovation in modern healthcare systems
• Balancing compassion with accountability
• Encouragement for leaders: why siloing healthcare identities limits progress
• A call to integrate values, systems, and people into a shared mission