Episodes

  • Extra Point: Semester Based Scheduling

    Extra Point: Semester Based Scheduling
    Sep 25 2024
    This week, we're diving into a fresh approach to setting sales goals that could change the way you think about time management. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • 262: Navigating Remote Work Challenges with Marjorie Hook

    262: Navigating Remote Work Challenges with Marjorie Hook
    Sep 22 2024
    Marjorie Hook is the Vice President of People and Culture for Openly, where she focuses on the employee life cycle and sustaining a world-class remote culture. With over 15 years of experience leading people functions for both large tech companies and high-growth tech startups, Marjorie brings a wealth of knowledge in managing remote teams and fostering a cohesive work environment. She joined Openly in 2022 and has been instrumental in implementing innovative strategies to enhance employee engagement and productivity in a fully remote setting. Key Takeaways include: -Building a Remote Culture: Creating a cohesive remote culture requires intentional efforts to foster connection, trust, and clear communication. Utilize collaboration tools and establish clear goals and expectations to ensure everyone is aligned and engaged. -Handling Difficult Conversations: Managers need to be observant and sensitive when having difficult conversations over Zoom. It's crucial to create a space that allows for processing and follow-up, replicating the in-person experience as much as possible. -Effective Use of Slack: Establish standards for using Slack to avoid miscommunication and ensure it’s used appropriately for quick information sharing rather than major decision-making. Managers should step in when conversations become unproductive or heated. -Managing Time Zones: For teams spread across different time zones, establish core working hours that overlap and use the end caps of the day for individual work. This ensures effective communication and collaboration despite geographical differences. -Addressing Employee Burnout: Remote work can lead to higher levels of burnout and loneliness. Managers should look for signs of stress and provide support and resources to help employees maintain their mental health and well-being. “Remote workplace, everything has to be a little bit more explicit, I think. Having written records of what individuals are doing and what teams are doing, really important as well, using collaboration tools so that you can have both asynchronous and synchronous work happening at the same time.” – Marjorie Hook #RemoteWork #Leadership #RemoteTeams #Communication #TeamBuilding #MentalHealth #RemoteManagement Connect with Marjorie Hook openly.com/ https://www.facebook.com/openlyllc https://www.linkedin.com/in/marjoriehook/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    22 mins
  • Extra Point: Using AI for Efficiency and Productivity

    Extra Point: Using AI for Efficiency and Productivity
    Sep 18 2024
    This week, we're discussing a topic that's on everyone's mind: how to use AI for efficiency and productivity in the workplace. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    5 mins
  • Extra Point: The Quiet Quitting Trend

    Extra Point: The Quiet Quitting Trend
    Sep 11 2024
    This week, we're diving into another crucial topic for leaders: Dealing with "Quiet Quitting" in the workplace. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    5 mins
  • 261: Secrets for Successful Negotiating from Andres Lares

    261: Secrets for Successful Negotiating from Andres Lares
    Sep 8 2024
    In this episode, we dive deep into the world of negotiation with Andres Lares, managing partner at Shapiro Negotiations Institute and co-author of 'Persuade: The 4-Step Process to Influence People and Decisions.' Andres shares invaluable insights on how to negotiate effectively, whether you're discussing salary, closing a business deal, or navigating complex negotiations in the sports industry. Learn about the importance of credibility, engaging emotion, and facilitating action to achieve successful outcomes. Key Takeaways include: -The Importance of Not Making the First Offer: In salary negotiations, it's generally advised not to make the first offer. Instead, lean on the employer's expertise and ask them to provide a range or number first. -Multi-Faceted Negotiation Strategy: Don't focus on just one aspect like salary; consider other negotiables such as title, bonus, PTO, health insurance, and 401k matching. This allows for better optimization and trade-offs. -Four-Step Process to Influence: The four steps are credibility, engaging emotion, logic, and facilitating action. This methodology helps in making a compelling case and ensuring the desired action takes place. -The Power of Nice: Being nice doesn't mean being weak. You can still be aggressive and confident while maintaining empathy and building lasting relationships through deep discovery and asking great questions. -Handling Common Objections: When faced with objections like 'not in the budget,' ask probing questions to understand the real issue and find alternative solutions. This helps in maintaining credibility and finding a path to yes. #sales #salesnegotiations #jobsnegotiations #negotiate #negotiations #managernegotiations #sellingnegotiations #negotiationtips Connect with Andres Lares: www.shapironegotiations.com https://www.linkedin.com/in/andreslares/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    23 mins
  • Extra Point: How to Reengineer Your Sales Training Program

    Extra Point: How to Reengineer Your Sales Training Program
    Sep 4 2024
    This week, we're diving into another crucial topic for leaders: How to Reengineer Your Sales Training Program. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • Extra Point: How Body Language Can Make or Break a Sale

    Extra Point: How Body Language Can Make or Break a Sale
    Aug 28 2024
    This week, we're discussing an interesting point: How Body Language Can Make or Break a Sale. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • 260 Embracing Autism in the Workplace With Tara May

    260 Embracing Autism in the Workplace With Tara May
    Aug 25 2024
    Tara May, CEO of Aspiritech and International Neurodiversity Advocate, discusses the importance of embracing autism in the workplace. Aspiritech employs 90% autistic professionals, highlighting their unique strengths. Tara shares her insights on fostering innovation, cultural transformation, and the ROI of kindness. Learn how to create an inclusive environment that leverages the talents of autistic individuals. Takeaways include: 1 Neurodiversity in the Workplace: Tara May emphasizes the importance of integrating neurodivergent individuals, particularly those on the autism spectrum, into various levels of a company. This approach not only fosters innovation but also enhances productivity by leveraging unique skill sets. 2 ROI of Kindness: Tara May advocates for a company culture that prioritizes kindness and psychological safety. This philosophy not only improves employee well-being but also drives business success and innovation. 3 Career Progression for Autistic Employees: Aspiritech focuses on undoing the low self-esteem instilled in autistic individuals from a young age. By emphasizing strengths and potential, the company ensures meaningful career progression for its neurodivergent employees. 4 Unique Strengths of Autistic Employees: Autistic individuals often excel in tasks requiring high levels of focus and the ability to spot anomalies in large data sets. These strengths make them particularly well-suited for roles in tech services, including software testing and AI model building. 5 Universal Design and Employee-Centric Approach: Aspiritech employs universal design principles to create an inclusive work environment. This employee-centric approach ensures that all team members, regardless of neurodiversity, can thrive both in work and life. "Autistic people don't just belong in entry level positions or single departments. When we are able to pair a business need with something an autistic person has an incredible passion for, magic happens, productivity is insane." - Tara May #autism #autismspectrum #neurodivergent #sensory #inclusiveworkplace #employees #managers #podcast #managesmarter #salesfuel Connect with Tara May www.taranicoalmay.com www.aspiritech.org https://www.linkedin.com/in/taranmay/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    21 mins