What does experience mean for users, employees, leaders, and companies? Some companies are beginning to think about the interconnectedness of business, users, and communities. What does that mean and how can businesses evolve to change their ecosystem and opportunities, to create a shift in how employees think about their role in an organization?

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Andy Hagerman Pt 1

ABOUT THE HOST

Heather has had more than 25 years of experience working with 1000s of customers and securing hundreds of millions of product funding. Early in her career, she was successful at rapidly growing start-up organizations, and over the past 15+ years she has a record of aligning diverse teams to deliver value for customers and strategies for organizations. All through having a focus on solving customer needs to achieve business outcomes.

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• Andy Hagerman's LinkedIn profile
• The Design Gym website
• Free Download: TDG's Customer Discovery Toolkit
• Free Download: TDG's Innovating For Growth Facilitation Card Pack
• Book mentioned: Unreasonable Hospitality, by Will Guidara
• Book mentioned: Setting the Table, by Danny Meyer

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