Episodes

  • Building A Cult-Like Customer Culture

    Building A Cult-Like Customer Culture
    Nov 18 2024
    Question: What does it take to create a business culture where exceptional service drives your success? Episode Overview: In this episode, we’re diving into why putting service before sales isn’t just the right thing to do—it’s the smartest strategy for building a strong, lasting business. From enhancing customer relationships to creating a cohesive team culture, we’ll explore actionable insights and proven strategies to elevate your business to the next level. Key Takeaways Why SERVICE Always Comes Before SALES: Prioritizing service over transactions builds trust, strengthens your reputation, and creates a brand that customers will remember and recommend. Customer Service Defines Your Reputation and Brand: Your approach to service is the foundation of your business identity and how it directly impacts customer loyalty and growth. The Four C.A.R.E. Principles: Getting Your Team on Board: Learn how to inspire your team to embrace a service-first mindset and why this cultural shift is crucial for achieving next-level success. The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    42 mins
  • Why You Should Stop Using A Debit Card

    Why You Should Stop Using A Debit Card
    Nov 14 2024
    Is using a debit card really the best choice for your finances? Episode Overview: In this episode, we’re exploring why relying on a debit card for purchases might be holding you back financially. From building credit to protecting yourself against fraud, we’re unpacking the reasons to consider other options for everyday spending. Key Takeaways Does Not Build Credit Score: Unlike credit cards, debit cards don’t contribute to your credit history. If you want to build a strong credit score, other payment methods are more effective. Limited Fraud Protection: Debit cards don’t offer the same fraud protections as credit cards, meaning you could be at higher risk if your card information is compromised. Missing Out on Rewards: Debit cards typically don’t offer rewards like cash back, travel points, or other perks available with many credit cards. Debit Cards Hold Your Money: When you use a debit card, your money is often placed on hold by merchants before the transaction clears, which can limit access to those funds temporarily. The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    19 mins
  • Real Estate and Housing Market Post Trump Election

    Real Estate and Housing Market Post Trump Election
    Nov 11 2024
    What shifts can we expect in the real estate market following Donald Trump’s return to office in 2024? In this episode, we’re diving into how Donald Trump’s 2024 election victory might reshape the real estate market. With a renewed focus on tax policies, economic incentives, and industry-specific regulations, Trump’s administration could create both challenges and opportunities for real estate investors. Here’s what you need to know: Key Takeaways Interest Rates: As the Federal Reserve adjusts to new economic policies, interest rates will likely be a focal point. We’ll explore how anticipated rate changes could impact borrowing costs, real estate affordability, and broader market sentiment. Efforts to Lower Mortgage Rates: Lowering mortgage rates could be on the agenda as Trump’s administration looks to boost homeownership. We’ll discuss potential policies aimed at making mortgages more affordable and accessible for Americans. Opportunity Zones: With Opportunity Zones expected to gain renewed attention, investors could see new tax advantages for investing in underserved areas. We’ll break down the potential impact on real estate development in these zones. Real Estate Investment Trusts (REITs): Real Estate Investment Trusts might experience new dynamics under Trump’s policies. We’ll discuss the potential for growth in REITs, how these policies could shape their performance, and what it means for investors looking to diversify. The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    29 mins
  • Stock Picks And Investment Tips Post Trump Election

    Stock Picks And Investment Tips Post Trump Election
    Nov 7 2024
    How To Take Advantage of Donald Trump's Presidency? With Donald Trump’s win last night, let’s talk about how to increase your investment portfolio. The economy and policies are likely to shift, here’s a breakdown of sectors to watch and potential investment opportunities as we look toward the future. Key Takeaways: 1. Construction Stocks Caterpillar, United Rentals, Vulcan Materials Trump’s focus on infrastructure could boost companies in construction, particularly those supplying equipment and materials for large-scale projects. 2. Energy Stocks Chevron, ConocoPhillips, Exxon Mobil With an emphasis on energy independence, these oil and gas companies could see a positive impact through deregulation and increased production. 3. Military Stocks General Dynamics, Lockheed Martin Defense spending could rise, benefiting companies focused on military technology and equipment. 4. Financial Stocks JPMorgan Chase, Wells Fargo, Bank of America The potential for deregulation in financial services could drive growth in big banks, encouraging lending and investment opportunities. ▶︎ WEBSITE | profitnow.io/ The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    27 mins
  • How To Drive Business Growth And Maximize Revenue

    How To Drive Business Growth And Maximize Revenue
    Nov 4 2024
    What is your sales strategy? With 79% of marketing leads failing to convert into deals, having a solid sales team and strategy is essential for success. We’ll break down the key elements of a successful sales approach, from setting clear goals to following up. Key Takeaways: 1. Set Clear Sales Goals Clear goals are the foundation of any effective sales strategy. Define what success looks like for your team, whether it’s the number of conversions, revenue targets, or customer retention metrics. Specific goals help drive focus and accountability. 2. Hire Sales Reps in Your Industry Industry-specific experience is invaluable in sales. By hiring representatives familiar with your industry, you gain insights and expertise that lead to better customer engagement and quicker rapport-building with clients. 3. Develop a Sales Process A defined sales process provides a roadmap for each step in the customer journey, from lead generation to closing. Standardizing this process improves efficiency and helps your team consistently convert leads into customers. 4. Prioritize Follow-Up Many deals are lost due to a lack of follow-up. Establish a system for consistent follow-up that keeps potential customers engaged and demonstrates your team’s commitment to meeting their needs. ▶︎ WEBSITE | profitnow.io/ The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    21 mins
  • Leading A Team Through Difficult Election Times

    Leading A Team Through Difficult Election Times
    Nov 1 2024
    Welcome to another Five-Minute Morning! With November around the corner, it’s time to talk about how business owners and leaders can support their teams and maintain a positive workplace atmosphere as the year wraps up. In this episode, we dive into why holidays and election season can create tension at work and how to navigate these challenges to end the year on a high note. Key Takeaways: 1. Understand the Season’s Impact on Retention Studies show that nearly 44% of employees consider leaving their jobs during holiday breaks, and 1 in 5 follow through within a month of returning. These insights are key as we approach Q1 goals for the upcoming year. 2. Acknowledge the Tension and Emotions at Play Holidays can be bittersweet for many—evoking memories of family dynamics or lost loved ones. Add to this the upcoming election, and many employees may be feeling additional anxieties. Recognize these emotions and consider ways to accommodate them through thoughtful leadership. 3. Support Mental Well-being Leaders can reduce stress by offering flexible options like remote work days and creating spaces for mental breaks. This shows employees that their well-being is a priority and fosters a positive, supportive atmosphere. 4. Foster Community with Holiday Traditions Workplace traditions like holiday parties or Secret Santa activities go beyond simple fun—they build camaraderie and create a family-like environment, especially valuable for employees who may not have family nearby. 5. Manage Political Conversations Respectfully With 60% of employees discussing politics at work, set boundaries to keep discussions respectful and productive. Consider designated spaces or channels for these dialogues, and establish guidelines to ensure inclusivity and focus. 6. Encourage Civic Engagement Give employees time to vote, showing that their voices matter not only in the workplace but in the larger community as well. This demonstrates your commitment to their role as engaged citizens. The Candy Valentino Show Is Sponsored By: Trainual: Visit https://trainual.com/ Make onboarding, training, & knowledge transfer easier and better than ever with Trainual. / ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    8 mins
  • How To Have A Debt Free Holiday Season

    How To Have A Debt Free Holiday Season
    Oct 31 2024
    Have you planned out your holiday spending? As the holidays approach, excitement builds, but so can financial stress. For many Americans, the holidays bring more than just seasonal cheer—they bring debt. With nearly 28% of credit card users still paying off last year’s holiday expenses, now is the time to rethink how to enjoy the season without financial strain. This episode dives deep into strategies for a debt-free holiday, so you can focus on what truly matters. Key Points: Set a Holiday-Specific Budget: Create categories for travel, gifts, meals, and decorations to get a clear picture of what this season will cost. Reallocate and Save Look for extra funds by canceling subscriptions you’re not using or negotiating utility costs. Shop Early and Smart: Beat the rush and avoid last-minute spending by shopping early. Get Creative: Give Meaning, Not Expense: Rethink gift-giving by focusing on experiences or handmade items. Gifts from the heart, like homemade cookies or candles, can have far more value than high-cost purchases. Limit Temptation: Unsubscribe from retailer emails, turn off app notifications and avoid malls if you’re likely to overspend. Happy Holidays, and remember: Financial peace is the best gift you can give yourself this season! The Candy Valentino Show Is Sponsored By: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ▶︎ WEBSITE | https://www.candyvalentino.com/ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    20 mins
  • 5 Ways To Hire Better Talent

    5 Ways To Hire Better Talent
    Oct 28 2024
    In today’s episode, we're sharing 5 essential tips to make your job listing stand out and attract top talent. We’ll cover everything from crafting a clear job title and description to showcasing your company’s culture, so candidates know what makes your role unique https://www.candyvalentino.com/ ------------------------------------------------ Pre-Order My New Book: The 9% Edge Founders:https://foundersorganization.com/ ------------------------------------------------- Sponsored by: Land Rover: Go to https://www.landroverusa.com/ The most desirable luxury SUVs Penguin Random House: Visit https://www.penguinrandomhouse.com/ ------------------------------------------------ Subscribe To The Podcast Here: Apple: http://apple.co/candyvalentino Spotify: https://open.spotify.com/show/0BX6WSAqBCUkhnRNxqaPAH?si=d2f38472d69044aa YouTube: https://www.youtube.com/@candyvalentino ------------------------------------------------ Connect With Me: Facebook: https://www.facebook.com/candyvalentinoofficial/ Instagram: https://www.instagram.com/candyvalentino/ LinkedIn: https://www.linkedin.com/in/candyvalentino/ TikTok: https://www.tiktok.com/@candyvalentino YouTube: https://www.youtube.com/@candyvalentino Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    22 mins