TotalPicture Podcast

By: Peter Clayton
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  • Summary

  • TotalPicture focuses on the Future of Work: Leadership, Talent Acquisition, Recruiting, HR, and Innovative TA technologies
    © 2020, TotalPicture Media
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Economics Marketing Personal Success
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Episodes
  • Collaboration, Computation, Change: Part 2, The Digital Mindset

    Collaboration, Computation, Change: Part 2, The Digital Mindset
    Jun 9 2022
    Welcome to Part 2 of my interview with Paul Leonardi, Co-Author of The Digital Mindset - What it really takes to Thrive in the age of data, algorithms, and Artificial Intelligence— Published by Harvard Business Review Press. If you’ve not done so, I encourage you to listen to Part One of our interview first. Now, consider this: According to an HBR article called "11 Trends that Will Shape Work in 2022 and Beyond:" (link below), one Trend highlighted is this: "Managerial tasks will be automated away, creating space for managers to build more human relationships with their employees."  "The next generation of technology will start to replace additional managerial tasks, such as providing performance feedback and supporting employees in building new peer-to-peer connections. Our research shows that up to 65% of the tasks that a manager currently does has the potential to be automated by 2025."  Hi, this is Peter Clayton, host of the TotalPicture Podcast. I focus on Innovation in HR Tech, TA Tech, Recruiting, Talent Acquisition, and career strategies. Today, I'm joined again by Paul  Leonardi,  the Duca Family professor of technology management at the University of California, Santa Barbara.  Paul’s Co-author Tsedal Neeley is the Naylor FitzHugh professor of business administration at Harvard Business School — an award-winning scholar, teacher, and expert on virtual and global work. TALKING POINTS: Paul, as I mentioned I’m my intro, I’d like to return to the three major approaches to the Digital Mindset used in your book: Collaboration, Computation, and Change. Can you briefly describe each of these and why they work together to create a Digital Mindset? I’d like you to touch on the blockchain. A lot of people just relate it to cryptocurrency. What do I need to know about the blockchain for my career and my job? I’d like to finish up our interview with this: There’s a fabulous 5-star review of your book on Amazon written by Robert Miller, a “Hall of Fame” reviewer. His review starts with this: Here is a prediction from Alvin Toffler in 1970: "The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." To me, that sums up what it really takes to adopt a Digital Mindset.  Do you agree? How can our listeners and views connect with you and your work? The authors of The Digital Mindset focus on the following questions that many people have today regarding how to interact in a digital world question such as: How much technical capability do I need? Do I need to learn how to code? What do I need to know about algorithms? What do I need to understand about big data? How do I use digital tools effectively? What exactly is AI? Do I need to prepare to have a bot or robot on my team? How do I collaborate successfully when people are working remotely? What are the best ways to make sure my data and systems are secure? How do I develop skills to compete in a digital economy? Is digital transformation different from other transformations? How do I build a digital-first culture? Where do I start? LINKS: The Digital Mindset:  (Amazon Affiliate link) Paul Leonardi's Website:   11 Trends that Will Shape Work in 2022 and Beyond: Part 1 of this interview on YouTube:  #DigitalMindset #careerstrategy #futureofwork
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    22 mins
  • Why You Need a Digital Mindset: How to Use the 30 Percent Rule to Upskill Your Career – Part 1

    Why You Need a Digital Mindset: How to Use the 30 Percent Rule to Upskill Your Career – Part 1
    Jun 5 2022
    In The Digital Mindset, "What It Really Takes to Thrive in the Age of Data, Algorithms, and AI," authors Paul Leonardi and Tsedal Neeley specify the categories of skills that you’ll need and what 30% competence looks like in each of those categories. Once you have achieved the 30%, you will have created the platforms from which you’ll start to think differently — to think digitally. In Part One of my interview with Paul Leonardi, we do a deep dive into the 30% Rule, discuss collaboration, second mind apps, and more! Paul  Leonardi, is the Duca Family professor of technology management at the University of California, Santa Barbara.  Paul’s Co-author Tsedal Neeley is the Naylor FitzHugh professor of business administration at Harvard Business School — an award-winning scholar, teacher, and expert on virtual and global work. My name is Peter Clayton. My focus on this channel is to provide a Total Picture of Innovation in HR Tech. TA Tech, Recruiting, Talent Acquisition, and Career Strategies. The authors of The Digital Mindset focus on the following questions that many people have today regarding how to interact in a digital world question such as: How much technical capability do I need? Do I need to learn how to code? What do I need to know about algorithms? What do I need to understand about big data? How do I use digital tools effectively? What exactly is AI? Do I need to prepare to have a bot or robot on my team? How do I collaborate successfully when people are working remotely? What are the best ways to make sure my data and systems are secure? How do I develop skills to compete in a digital economy? Is digital transformation different from other transformations? How do I build a digital-first culture? Where do I start? So, how will adopting a digital mindset future-proof you and your career? Let's find out. 
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    36 mins
  • Using Chatbots for Candidate Engagement: Bring Back the Dead. An interview with GoHire Founder, Jonathan Duarte

    Using Chatbots for Candidate Engagement: Bring Back the Dead. An interview with GoHire Founder, Jonathan Duarte
    May 26 2022
    #Chatbots, #AI #Uber #CandidateExperience #Recruiting #TalentAcquisition #HRTech Chatbots have become an essential and strategic tool in talent acquisition, recruiting, and candidate experience. Hi, this is Peter Clayton, host of the TotalPicture Media Podcast. Joining me today is Jonathan Duarte, award-winning expert Chatbot Architect, and founder of GoHire. Jonathan has extensive industry expertise in human resources technology, customer service, SaaS, recruiting software automation, messaging, and enterprise artificial intelligence chatbots and virtual assistants. I’ve known Jonathan for years and recently reconnected with him at an HR Tech Alliance virtual event. I know there’s lots of skepticism regarding the value of virtual events. However, whenever I’ve shown up – even virtually, it is well worth the effort. GoHire offers a Suite of Recruiting Chatbots that helps companies Attract, Engage, and Hire job seekers through automated messaging platforms, including Text Messaging, Facebook Messenger (called GoBe), and Career Chat. GoHire’s Text Messaging Chatbot has increased Candidate Engagements by over 900% and Candidate Application rates by 500%. (We’re going to talk about this later). Talking Points: Jonathan, welcome to the TotalPicture Podcast. I’m sure by now everyone has some experience using a Chatbot – some good, some bad – what differentiates GoHire’s solutions, specifically as they relate to talent acquisition and candidate experience? How has the pandemic, and the current aftermath, changed your Chatbot’s algorithms? Jonathan, in your conversations with recruiters and TA leaders, what are their most significant current pain points? Several years ago, I interviewed our friend Maren Hogan, founder of Red Branch Media (I’ll link to the video in the show notes). According to her research, millennials prefer engaging with a chatbot in the early stages of a job search. Does your experience support this? As I mentioned in my open, GoHire’s Text Messaging Chatbot has increased Candidate Engagements by over 900% and Candidate Application rates by 500%. Can you unpack this for us? And while you’re at it, can you talk about candidate profile creation, pre-screening, and other SMS tools GoHire employs? How does GoHire integrate with and support Career Websites? How does GoHire integrate with a company’s current ATS and other HRIS databases? What levels of job postings offer the best Chatbot engagement? (Entry-level, mid-level, etc.) Are there specific job categories that are especially effective when using chatbot tech? (i.e., programming jobs, marketing, sales, accounting). What are the most common mistakes companies make when implementing chatbot or SMS systems? What does a GoHire implementation look like? How long does it take? What type of training do you provide to get new users up to speed? How can our viewers and podcast listeners connect with you? Resources: GoHire: https://gohire.com Maren Hogan: https://www.totalpicture.com/portfoli... HRTech Alliances: https://hrtechalliances.com/ YouTube Video of this interview:  https://youtu.be/9LeLdfZ9SOo  
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    32 mins

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