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Who Cares?

Who Cares?

By: Jeff Jackel Jay O'Brien
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Hosted by Client Giant co-founders Jeff Jackel and Jay O’Brien, each edition of Who Cares? will bring you insights, success stories, and strategies for creating lasting emotional connections with your clients, customers, and team. No fluff, just what works. Ok, a little bit of fluff. Friendly banter. You’ll like it. Economics Leadership Management Management & Leadership Marketing Marketing & Sales
Episodes
  • The REAL Difference Between Healthy and Toxic Work Cultures
    Jun 9 2025

    In this episode, Jeff and Jay dive into the real ROI of employee appreciation — and it goes way beyond annual raises or nap pods. From absurd healthcare bureaucracy (yes, faxes in 2025) to the power of genuinely human-first workplaces, this episode exposes what most businesses get very wrong about culture, onboarding, and retention.

    We also talk about green card upgrades (not that kind), passing sommelier exams under Orwellian surveillance, and how truly caring for people — clients or team — always pays off.

    🧠 Topics covered:

    Why appreciation is NOT recognition

    Toxic job stories and the cost of poor leadership

    Real onboarding horror stories and how to fix them

    Turning cold client leads into lifelong friendships

    Why fax machines should be illegal

    🎯 If you're a business owner, leader, or anyone building a team — this is your playbook for doing it with care and success.

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

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    32 mins
  • The Real Reason You’re Burnt Out Before Lunch
    Jun 4 2025

    In this episode of The Who Cares? Podcast, Jeff Jackel and Jay O’Brien explore the subtle yet powerful force that saps our energy and attention every day: the sheer number of trivial decisions we make. From picking out clothes in the morning to sorting through email spam, they reveal how these “micro-decisions” stack up and silently wreck your focus.

    🎯 What You’ll Learn:

    What decision fatigue actually is (yes, it’s a real, science-backed phenomenon)

    How simplifying your routines can lead to massive productivity gains

    Why Jeff laid out his clothes like a schoolkid—and how it actually helped

    The surprising energy cost of long-winded conversations (sorry, Mom)

    How to create systems that protect your time and attention

    Why eliminating noise is more powerful than "working harder"

    What it really means to work smarter, not harder

    This episode is a mix of hilarious side tangents (including junk mail rage, back injuries from laundry, and a dig at turtlenecks) and actionable takeaways to help you reclaim your mental bandwidth.

    If you're a business leader, entrepreneur, or just someone trying to do more with less energy—this one’s for you.

    🔁 Referenced in this episode:

    Die With Zero by Bill Perkins

    Getting Things Done by David Allen

    Steve Jobs, Mark Zuckerberg, and the minimalist clothing philosophy

    The myth of multitasking & the truth about deep focus

    Why we should all strive to “return to the left margin” in conversations 😂

    🔔 Subscribe for new episodes every week, where we blend business wisdom with a dose of real, relatable life.

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

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    27 mins
  • Why Entrepreneurs Burn Out & How to Stop It
    May 29 2025

    Jeff and Jay share vulnerable stories, from thinking a friend died for being one minute late, to back injuries from folding laundry (yes, really), and explore the idea of a "Vacation Foundation"—because everyone deserves a break, not just the 1%.

    If you're a business leader, founder, or just someone trying to keep it all together—you need to hear this.

    ⏱ Topics Covered:

    The myth of multitasking

    Why vacations aren’t a luxury, but a necessity

    Real talk on burnout, routines & perspective

    Guarding your time like your life depends on it

    A crazy idea: what if vacations were a human right?

    📘 Book Mentioned: Die With Zero by Bill Perkins

    Connect With Us:

    📩 Business Inquiries and Questions: whocares@clientgiant.com

    🖇️ Website: https://www.clientgiant.com/

    📸 Instagram: https://www.instagram.com/theclientgiant/

    📘 Facebook: https://www.facebook.com/theclientgiant

    💼 LinkedIn: https://www.linkedin.com/company/clientgiant/

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    39 mins
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