Showing titles in Conflict Resolution & Mediation
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Unabridged
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Release date: 19-07-21
- Language: English
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- By: Katherine Crowley, Kathi Elster
- Narrated by: Kelley Hazen
- Length: 4 hrs and 52 mins
- Unabridged
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Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.
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Practical and affirming
- By Anonymous User on 19-04-22
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Narrated by: Kelley Hazen
- Length: 4 hrs and 52 mins
- Release date: 27-07-21
- Language: English
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Help Your Boss Help You
- Convert Conflict into Opportunities
- By: Ken Kousen
- Narrated by: Ken Kousen
- Length: 5 hrs and 30 mins
- Unabridged
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Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.
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A book that I was waiting for.
- By Anonymous User on 09-02-22
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Help Your Boss Help You
- Convert Conflict into Opportunities
- Narrated by: Ken Kousen
- Length: 5 hrs and 30 mins
- Release date: 16-11-21
- Language: English
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Release date: 06-01-16
- Language: English
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Mediation
- Negotiation by Other Moves
- By: Alain Lempereur, Jacques Salzer, Aurelien A. Colson, and others
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Unabridged
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Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations. You will understand mediation better and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes.
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The book is too dry
- By Richard on 24-04-22
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Mediation
- Negotiation by Other Moves
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Release date: 22-06-21
- Language: English
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Be Nimble
- How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business
- By: Marty Strong
- Narrated by: Dave Clark
- Length: 7 hrs and 13 mins
- Unabridged
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Marty Strong's direct and compelling message is focused on business, but in truth, its leadership tenets are agnostic as to industry, marketplace, private, or public setting. This is not a textbook. It is a personal conversation between a high-performance business leader and professionals searching for actionable insights that deliver results. Be Nimble provides mentorship, tips, tools, and useful examples to help drive home its valuable leadership insights. Marty Strong has an accomplished leadership career spanning four decades.
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Be Nimble
- How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business
- Narrated by: Dave Clark
- Length: 7 hrs and 13 mins
- Release date: 22-02-22
- Language: English
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Holding the Calm
- The Secret to Resolving Conflict and Defusing Tension
- By: Hesha Abrams
- Narrated by: Janina Edwards
- Length: 4 hrs and 3 mins
- Unabridged
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Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts.
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Holding the Calm
- The Secret to Resolving Conflict and Defusing Tension
- Narrated by: Janina Edwards
- Length: 4 hrs and 3 mins
- Release date: 11-07-22
- Language: English
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The Psychology of Conflict
- Mediating in a Diverse World
- By: Paul Randolph
- Narrated by: Philip Franks
- Length: 5 hrs and 25 mins
- Unabridged
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The Psychology of Conflict is a timely new contribution on the unique benefits of applying philosophy and psychology to mediating between people in conflict. Following his previous book with Dr. Freddie Strasser - Mediation: A Psychological Insight into Conflict Resolution - Paul Randolph here examines the application of existential philosophy to the psychology of conflict, particularly as seen in mediation.
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The Psychology of Conflict
- Mediating in a Diverse World
- Narrated by: Philip Franks
- Length: 5 hrs and 25 mins
- Release date: 25-02-16
- Language: English
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 08-09-22
- Language: English
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Sim, é possível [Possible]
- Sobreviver e prosperar em uma era de conflitos [How We Survive (and Thrive) in an Age of Conflict]
- By: William Ury
- Narrated by: Guilherme Maciel
- Length: 10 hrs and 20 mins
- Unabridged
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Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.
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Sim, é possível [Possible]
- Sobreviver e prosperar em uma era de conflitos [How We Survive (and Thrive) in an Age of Conflict]
- Narrated by: Guilherme Maciel
- Length: 10 hrs and 20 mins
- Release date: 04-07-24
- Language: Portuguese
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The First-Time Manager: HR
- By: Paul Falcone
- Narrated by: John Behrens
- Length: 8 hrs and 20 mins
- Unabridged
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The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.
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The First-Time Manager: HR
- Narrated by: John Behrens
- Length: 8 hrs and 20 mins
- Release date: 21-05-24
- Language: English
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Systemische Beratung & Systemisches Coaching
- Mit den Powermethoden aus der systemischen Therapie zur idealen Problemlösung und Harmonie in Ihrem Umfeld (inkl. effektive Fragetechniken und Übungen)
- By: Malte Berghoff
- Narrated by: Frank Schmalbach
- Length: 3 hrs and 48 mins
- Unabridged
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Schwelen in Ihrer Familie seit Jahren bestimmte Konflikte, die regelmäßig Weihnachtsfest, Geburtstagsfeier & Co. verderben? Erleben Sie in Ihrem Team eine destruktive Grundstimmung und trotz aller Bemühungen sind die wirklichen Probleme anscheinend nicht zu lösen? Möchten Sie endlich einen Weg finden, mit dem Schwierigkeiten systematisch und langfristig aus der Welt geschafft werden können - für sich selbst oder als Berater für andere? Dann ist systemische Beratung genau der Ansatz, nach dem Sie gesucht haben, und in diesem Buch erfahren Sie, wie das Ganze funktioniert.
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Systemische Beratung & Systemisches Coaching
- Mit den Powermethoden aus der systemischen Therapie zur idealen Problemlösung und Harmonie in Ihrem Umfeld (inkl. effektive Fragetechniken und Übungen)
- Narrated by: Frank Schmalbach
- Length: 3 hrs and 48 mins
- Release date: 27-06-22
- Language: German
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- By: Brad Karsh, Courtney Templin
- Narrated by: Jessica Geffen, Derek Shetterly
- Length: 8 hrs and 15 mins
- Unabridged
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Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Narrated by: Jessica Geffen, Derek Shetterly
- Length: 8 hrs and 15 mins
- Release date: 05-06-13
- Language: English
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- By: Chad Ford
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Unabridged
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.
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Best Peacebuilding Book!!!
- By Anonymous User on 05-07-20
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Release date: 11-06-20
- Language: English
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- By: Marlene Chism
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Unabridged
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Release date: 07-04-22
- Language: English
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- By: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 30-08-22
- Language: English
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Love as a Business Strategy
- Resilience, Belonging, and Success
- By: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma, and others
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Unabridged
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Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books. Love as a Business Strategy doesn’t preach or mislead, rather it lays out the blueprints for better business outcomes - like better employee engagement, enhanced patient experiences, and increased efficiency - then walks you through it step-by-step.
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Love as a Business Strategy
- Resilience, Belonging, and Success
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Release date: 19-05-21
- Language: English
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- By: David Gillespie
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Unabridged
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Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Release date: 26-09-23
- Language: English
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Unabridged
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Todos os dias nos esforçamos para ter ou evitar conversas difíceis–seja ao lidar com um funcionário de baixo desempenho, discordar do marido ou da esposa, negociar com um cliente ou simplesmente dizer “não” ou “me desculpe”. Baseado em 15 anos de pesquisas, este audiolivro traz uma abordagem passo a passo para que possamos travar esses diálogos delicados com menos estresse e mais sucesso.
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Release date: 23-08-22
- Language: Portuguese
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The Art of Problem Solving
- Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions
- By: K. Connors
- Narrated by: Brian Michael Raetz
- Length: 2 hrs and 24 mins
- Unabridged
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Discover the ultimate guide to mastering life's challenges with "The Art of Problem Solving: Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions." Whether you're tackling complex problems in the boardroom, classroom, or at home, this book is your secret weapon. Perfect for both adults and kids, it transforms daunting problems into opportunities for growth and success.
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The Art of Problem Solving
- Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions
- Narrated by: Brian Michael Raetz
- Length: 2 hrs and 24 mins
- Release date: 06-09-24
- Language: English
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