Showing titles in Conflict Resolution & Mediation
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Conflict at Work
- A Toolkit for Managing Your Emotions for Successful Results.
- By: M Paula Daoust
- Narrated by: Lisa Reichert
- Length: 6 hrs and 2 mins
- Unabridged
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Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.
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Conflict at Work
- A Toolkit for Managing Your Emotions for Successful Results.
- Narrated by: Lisa Reichert
- Length: 6 hrs and 2 mins
- Release date: 27-04-21
- Language: English
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Love as a Business Strategy
- Resilience, Belonging, and Success
- By: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma, and others
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Unabridged
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Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books. Love as a Business Strategy doesn’t preach or mislead, rather it lays out the blueprints for better business outcomes - like better employee engagement, enhanced patient experiences, and increased efficiency - then walks you through it step-by-step.
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Love as a Business Strategy
- Resilience, Belonging, and Success
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Release date: 19-05-21
- Language: English
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- By: David Gillespie
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Unabridged
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Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Release date: 26-09-23
- Language: English
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Unabridged
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Release date: 30-10-18
- Language: English
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- By: Brené Mindful
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Unabridged
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Release date: 01-04-21
- Language: English
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- By: Jennifer B. Kahnweiler PhD
- Narrated by: Tiffany Williams
- Length: 2 hrs and 39 mins
- Unabridged
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Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.
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The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together
- Narrated by: Tiffany Williams
- Length: 2 hrs and 39 mins
- Release date: 05-08-15
- Language: English
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Sí, de acuerdo [Getting to Yes]
- Cómo negociar sin ceder
- By: Roger Fisher, William Ury
- Narrated by: Javier Gómez
- Length: 7 hrs and 46 mins
- Unabridged
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¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto. Esta versión actualizada y revisada brinda a los lectores un método directo y aplicable universalmente para negociar disputas personales y profesionales sin enojarse ni ser engañados. Desde hace casi treinta años, ¡Sí, de acuerdo! ha ayudado a millones de personas a aprender una mejor manera de negociar.
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Sí, de acuerdo [Getting to Yes]
- Cómo negociar sin ceder
- Narrated by: Javier Gómez
- Length: 7 hrs and 46 mins
- Release date: 28-01-21
- Language: Spanish
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Unabridged
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Todos os dias nos esforçamos para ter ou evitar conversas difíceis–seja ao lidar com um funcionário de baixo desempenho, discordar do marido ou da esposa, negociar com um cliente ou simplesmente dizer “não” ou “me desculpe”. Baseado em 15 anos de pesquisas, este audiolivro traz uma abordagem passo a passo para que possamos travar esses diálogos delicados com menos estresse e mais sucesso.
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Release date: 23-08-22
- Language: Portuguese
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- By: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 30-08-22
- Language: English
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The Art of Problem Solving
- Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions
- By: K. Connors
- Narrated by: Brian Michael Raetz
- Length: 2 hrs and 24 mins
- Unabridged
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Discover the ultimate guide to mastering life's challenges with "The Art of Problem Solving: Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions." Whether you're tackling complex problems in the boardroom, classroom, or at home, this book is your secret weapon. Perfect for both adults and kids, it transforms daunting problems into opportunities for growth and success.
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The Art of Problem Solving
- Master Proven Strategies for Effective Decision Making, Critical Thinking, and Creative Solutions
- Narrated by: Brian Michael Raetz
- Length: 2 hrs and 24 mins
- Release date: 06-09-24
- Language: English
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Unabridged
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Essential for Remote Team Management
- By Flamenkilla2024 on 21-07-24
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Release date: 02-02-22
- Language: English
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The Elephant in the Boardroom
- How Leaders Use and Manage Conflict to Reach Greater Levels of Success
- By: Edgar Papke
- Narrated by: Don Hagen
- Length: 6 hrs and 7 mins
- Unabridged
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In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict and offers the know-how needed to use conflict as the engine of innovation and creativity.
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excellent work on leadership
- By Brenda Thompson on 07-09-22
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The Elephant in the Boardroom
- How Leaders Use and Manage Conflict to Reach Greater Levels of Success
- Narrated by: Don Hagen
- Length: 6 hrs and 7 mins
- Release date: 17-11-15
- Language: English
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Good for You, Great for Me
- Finding the Trading Zone and Winning at Win-Win Negotiation
- By: Lawrence Susskind
- Narrated by: Sean Runnette
- Length: 6 hrs and 1 min
- Unabridged
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Thirty years ago, Roger Fisher and Bill Ury wrote the groundbreaking book Getting to Yes. It established the mutual gains approach to negotiation, or what the popular media likes to call "win-win negotiation". But there are few, if any, negotiating situations in which everyone can get everything they want. In reality, most people want to win at win-win negotiation. And the way to win is to come up with a proposed agreement that is "good" for the other side and "great" for you.
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Good for You, Great for Me
- Finding the Trading Zone and Winning at Win-Win Negotiation
- Narrated by: Sean Runnette
- Length: 6 hrs and 1 min
- Release date: 03-06-14
- Language: English
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- By: Donald T. Phillips, Dr. Bernice A. King - foreword
- Narrated by: Je Nie Fleming
- Length: 10 hrs and 43 mins
- Unabridged
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Hailed as America’s greatest civil rights advocate, Martin Luther King, Jr. inspired the people of the United States to demand equality, regardless of the color of their skin. And he did it peacefully. Time may have passed, but in today’s world, his teachings are needed more than ever. With Martin Luther King, Jr.’s wisdom and unwavering dedication to making the opposition listen, you can become a peaceful leader and advocate for the way the world should look, no matter who stands in your way.
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- Narrated by: Je Nie Fleming
- Length: 10 hrs and 43 mins
- Release date: 10-08-21
- Language: English
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Psychological Manipulation
- Analyzing People, Situations and How to Influence Others Through Covert Persuasion: Secrets of the Dark Arts
- By: Arthur Cannon
- Narrated by: Steve Stansell
- Length: 3 hrs and 52 mins
- Unabridged
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Psychological Manipulation explains how to get others to say ‘‘yes’’ to your plans, enhance your charisma and personal impact, get a pay rise, and artfully and masterfully persuade, influence and down-right manipulate anyone or anything that gets in your way. Learn universal laws and mental hacks that get the best results out of yourself and others, and how to maximize your power of presence in order to effortlessly dominate and lead situations and interactions toward more desired outcomes.
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Awesome, straight to the point, actionable
- By Peter on 21-06-20
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Psychological Manipulation
- Analyzing People, Situations and How to Influence Others Through Covert Persuasion: Secrets of the Dark Arts
- Narrated by: Steve Stansell
- Series: Secrets of the Dark Arts, Book 1
- Length: 3 hrs and 52 mins
- Release date: 25-06-19
- Language: English
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Communicate or Die: Getting Results Through Speaking and Listening
- Global Leader Series, Book 1
- By: Thomas D. Zweifel
- Narrated by: Shlomo Zacks
- Length: 3 hrs and 19 mins
- Unabridged
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Frustrated by endless indecisive meetings, lack of alignment, mistrust, blame games, turf wars, toxic colleagues and/or weak performance? All of these are a result of bad communication. And effective communication can solve them. Dr. Zweifel, former CEO, Columbia leadership professor, and award-winning author, has trained and coached over 5,000 executives to communicate effectively. Now he unpacks the toolbox he developed over three decades of working with CEOs, C-level executives, and even heads of state like Nelson Mandela to reveal the communication secrets of winners.
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Communicate or Die: Getting Results Through Speaking and Listening
- Global Leader Series, Book 1
- Narrated by: Shlomo Zacks
- Length: 3 hrs and 19 mins
- Release date: 31-03-17
- Language: English
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Brave Talk
- Building Resilient Relationships in the Face of Conflict
- By: Melody Stanford Martin
- Narrated by: Nancy Peterson
- Length: 8 hrs and 50 mins
- Unabridged
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When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....
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Conflict resolution
- By J. Deane on 12-09-24
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Brave Talk
- Building Resilient Relationships in the Face of Conflict
- Narrated by: Nancy Peterson
- Length: 8 hrs and 50 mins
- Release date: 26-01-21
- Language: English
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- By: Mark Rosenberg
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Unabridged
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Release date: 19-06-24
- Language: English
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783 Positive Affirmations for Greatness
- Words to Empower Your Day & Night Before Bedtime, to Boost Your Confidence, Self-Worth, Health, Wealth, Success, and to Accomplish Your Goals
- By: James Bilbo
- Narrated by: Ethan Samuel
- Length: 1 hr and 56 mins
- Unabridged
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These positive affirmations are excellent to hear before going to sleep, early in the morning, during a coffee break, at the beach, or whenever you need a daily dose of inspiration! When we hear these affirmations, we bombard our subconscious with powerful and positive statements that will automatically lead us to our goals. In essence, by listening to these affirmations over and over, we are actually reprogramming our mental computer to achieve more health, more wealth, more love, and more happiness right now!
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Very beneficial
- By Jason Roberts on 18-09-22
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783 Positive Affirmations for Greatness
- Words to Empower Your Day & Night Before Bedtime, to Boost Your Confidence, Self-Worth, Health, Wealth, Success, and to Accomplish Your Goals
- Narrated by: Ethan Samuel
- Length: 1 hr and 56 mins
- Release date: 25-08-22
- Language: English
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Wait, I'm the Boss?!?
- The Essential Guide for New Managers to Succeed from Day One
- By: Peter Economy
- Narrated by: Tom Parks
- Length: 6 hrs and 8 mins
- Unabridged
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Your management mentor in a book! This is the go-to guide on making good decisions, helping teams work together, dealing with people problems, and achieving goals when you're newly in charge or looking to brush up on your leadership skills. Wait, I'm the Boss?!? is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it’s written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be.
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Wait, I'm the Boss?!?
- The Essential Guide for New Managers to Succeed from Day One
- Narrated by: Tom Parks
- Length: 6 hrs and 8 mins
- Release date: 01-03-20
- Language: English
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Regular price: £18.99 or 1 Credit
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