Showing titles in Conflict Resolution & Mediation
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Did That Just Happen?!
- Beyond "Diversity"-Creating Sustainable and Inclusive Organizations
- By: Stephanie Pinder-Amaker, Lauren Wadsworth
- Narrated by: Joy Vandervort
- Length: 7 hrs and 8 mins
- Unabridged
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An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace - no matter your identity, industry, or level of experience.
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Did That Just Happen?!
- Beyond "Diversity"-Creating Sustainable and Inclusive Organizations
- Narrated by: Joy Vandervort
- Length: 7 hrs and 8 mins
- Release date: 15-06-21
- Language: English
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Turning People into Teams
- Habits, Rituals, and Routines That Redesign How We Work
- By: David Sherwin, Mary Sherwin
- Narrated by: Mary Sherwin
- Length: 4 hrs and 25 mins
- Unabridged
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Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.
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Turning People into Teams
- Habits, Rituals, and Routines That Redesign How We Work
- Narrated by: Mary Sherwin
- Length: 4 hrs and 25 mins
- Release date: 14-09-18
- Language: English
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Why Conflict Management Doesn't Work When the Problem Is Bullying
- By: Jennifer Hancock
- Narrated by: Jennifer Hancock
- Length: 58 mins
- Unabridged
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This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.
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Why Conflict Management Doesn't Work When the Problem Is Bullying
- Narrated by: Jennifer Hancock
- Length: 58 mins
- Release date: 14-06-18
- Language: English
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Bridging the Generational Divide: Millennials and Boomers: Humanistic Communication Strategies to Help Bridge Generational Divides
- By: Jennifer Hancock
- Narrated by: Jennifer Hancock
- Length: 1 hr and 11 mins
- Unabridged
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In this audiobook, we will discuss the research on generational differences and consider how we might use the knowledge to create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company. This is the companion book to the Online course Bridging the Generational Divide: Millennials and Boomers. It contains transcripts of the course for easy home reference. Individuals and groups can benefit from this course.
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Bridging the Generational Divide: Millennials and Boomers: Humanistic Communication Strategies to Help Bridge Generational Divides
- Narrated by: Jennifer Hancock
- Length: 1 hr and 11 mins
- Release date: 07-11-18
- Language: English
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Conflict Resolution for Beginners Resolving Conflicts in Everyday Life, in Relationships and at Work
- How to Recognize Conflict Potential and Resolve Conflicts in a Goal-Oriented Manner
- By: Matthias Ernst
- Narrated by: Casey Wayman
- Length: 1 hr and 3 mins
- Unabridged
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Whether in everyday life or at work - wherever people and different characters meet, there is potential for conflict. Do you often find yourself in situations where minor disputes lead to lengthy arguments or where you fail to assert your interests? Do you perhaps jeopardize relationships with people who are important to you or with whom you are dependent? Do you perhaps even feel less educated or eloquent than your counterpart after discussions?
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Conflict Resolution for Beginners Resolving Conflicts in Everyday Life, in Relationships and at Work
- How to Recognize Conflict Potential and Resolve Conflicts in a Goal-Oriented Manner
- Narrated by: Casey Wayman
- Length: 1 hr and 3 mins
- Release date: 04-04-24
- Language: English
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Mobbing Diary: What you should consider, so that your Mobbing diary is successful
- By: Christoph Bisel
- Narrated by: Daniel Williams
- Length: 21 mins
- Unabridged
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For Christoph Bisel, founder of Mobbing-Hilfe Zürich and president of the Schweizerischer Verband für Mobbing-Prävention (the Swiss association for the prevention of Mobbing), supporting those affected with the help of counseling and coaching is a matter of the heart. As a mediator, coach and trainer he also supports companies with responding optimally to current cases of Mobbing and preventing new cases.
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Mobbing Diary: What you should consider, so that your Mobbing diary is successful
- Narrated by: Daniel Williams
- Length: 21 mins
- Release date: 29-02-16
- Language: English
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Mieux comprendre ceux qui nous entourent [Better Understand Those Around Us]
- Avec les types psychologiques MBTI
- By: Alain Samson
- Narrated by: Alain Samson
- Length: 4 hrs and 46 mins
- Unabridged
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Aimeriez-vous mieux interagir avec votre patron, vos collègues, vos employés, vos amis, votre conjoint et même le commis du dépanneur? C'est possible!
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Mieux comprendre ceux qui nous entourent [Better Understand Those Around Us]
- Avec les types psychologiques MBTI
- Narrated by: Alain Samson
- Length: 4 hrs and 46 mins
- Release date: 14-04-23
- Language: French
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Nuts and Bolts
- A Guide to Building Rapport
- By: Neil Cerbone
- Narrated by: Anne Pasquale, Keith Herron
- Length: 3 hrs and 51 mins
- Unabridged
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Nuts and Bolts helps you figure out the stuff that makes people tick. It provides the key to cracking the communication code. It’s rooted in straight talk, without losing a sense of humor. All of us are forced to deal with people who confound and annoy us; this book neutralizes that frustration. Hundreds of thousands have experienced these concepts. Now, it’s your turn. Anywhere there are people, there is behavior; anywhere there is behavior…this book can help.
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Nuts and Bolts
- A Guide to Building Rapport
- Narrated by: Anne Pasquale, Keith Herron
- Length: 3 hrs and 51 mins
- Release date: 14-06-22
- Language: English
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- By: Dr. Helen Ofosu
- Narrated by: Dr. Helen Ofosu
- Length: 7 hrs and 34 mins
- Unabridged
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How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Narrated by: Dr. Helen Ofosu
- Length: 7 hrs and 34 mins
- Release date: 01-09-23
- Language: English
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- By: Kwame Christian
- Narrated by: Kwame Christian
- Length: 7 hrs and 28 mins
- Unabridged
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Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Narrated by: Kwame Christian
- Length: 7 hrs and 28 mins
- Release date: 08-11-22
- Language: English
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Remotivation
- The Remote Worker's Ultimate Guide to Life-Changing Fulfillment
- By: Sarah Aviram
- Narrated by: Sarah Aviram
- Length: 4 hrs and 48 mins
- Unabridged
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Sarah Aviram worked remotely as a human resources leader from 12 different countries in 12 months while researching the future of work--from coworking spaces in Mexico City and Medellin to cafes in Kuala Lumpur and Kyoto. Many remote workers she met and interviewed thought that having the freedom and flexibility to work from anywhere would make them feel happier and more motivated at work. But then they found themselves working from the beach in Bali still feeling stuck and unfulfilled.
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Remotivation
- The Remote Worker's Ultimate Guide to Life-Changing Fulfillment
- Narrated by: Sarah Aviram
- Length: 4 hrs and 48 mins
- Release date: 03-11-22
- Language: English
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Red Zone, Blue Zone
- Turning Conflict into Opportunity
- By: James Osterhaus, Joseph Jurkowski, Todd Hahn
- Narrated by: Craig Beck
- Length: 3 hrs and 11 mins
- Unabridged
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Most of us fear and dread conflict at home or at work. But conflict can be your ally, not your enemy. Conflict doesn't have to tear your family or organization apart.
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Red Zone, Blue Zone
- Turning Conflict into Opportunity
- Narrated by: Craig Beck
- Length: 3 hrs and 11 mins
- Release date: 16-06-15
- Language: English
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Wenn Höflichkeit reinhaut
- Moderation als Kampfkunst
- By: Peter Modler
- Narrated by: Peter Modler
- Length: 4 hrs and 26 mins
- Unabridged
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Ergebnisloses Gerede, sprunghafte Auseinandersetzungen, ständiges Unterbrechen, langatmige Monologe der Immergleichen - das ist Alltag in vielen Meetings. Die Kompetenten bleiben dabei oft auf der Strecke. Wer Diskussionen in Firmen, Parlamenten und in der Öffentlichkeit produktiv machen will, braucht eine Persönlichkeit, die unnachgiebig einen Fairness-Rahmen verteidigt. Auch wenn das erst mal unhöflich erscheint. Peter Modler präsentiert in seinem neuen Buch die "Kampfkunst" einer durchsetzungsstarken Gesprächsführung. Wer sie beherrscht, schärft Ideen, schont Nerven - und schützt die Demokratie.
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Wenn Höflichkeit reinhaut
- Moderation als Kampfkunst
- Narrated by: Peter Modler
- Length: 4 hrs and 26 mins
- Release date: 09-02-22
- Language: German
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Creative Conflict
- A Practical Guide for Business Negotiators
- By: Bill Sanders, Frank Mobus
- Narrated by: Barry Abrams
- Length: 8 hrs and 9 mins
- Unabridged
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In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.
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Creative Conflict
- A Practical Guide for Business Negotiators
- Narrated by: Barry Abrams
- Length: 8 hrs and 9 mins
- Release date: 12-10-21
- Language: English
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Bulletproof Your Mindset
- Think Like a Business Owner. Take Responsibility and Take Control of Your Life
- By: Paul Campbell Aucoin
- Narrated by: Paul Campbell Aucoin
- Length: 4 hrs and 13 mins
- Unabridged
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You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.
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Bulletproof Your Mindset
- Think Like a Business Owner. Take Responsibility and Take Control of Your Life
- Narrated by: Paul Campbell Aucoin
- Length: 4 hrs and 13 mins
- Release date: 28-09-21
- Language: English
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Mastering the Irate Caller
- The Book Every Call Center Must Have
- By: Joshua Martin
- Narrated by: Ron Ganger
- Length: 1 hr and 38 mins
- Unabridged
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This book is the product of his research - a culmination of tips, strategies, and almost two decades of experience in the call center field. It requires a paradigm shift - from being the victim of angry, threatening callers, to gaining the necessary tools and insights to stay calm and centered amidst chaos without taking others’ actions personally. Mastering the Irate Caller is a treasure chest of strategies that will help improve employee morale, customer retention, and mental health in the call center field.
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Mastering the Irate Caller
- The Book Every Call Center Must Have
- Narrated by: Ron Ganger
- Series: The Book Every Call Center Must Have, Book 1
- Length: 1 hr and 38 mins
- Release date: 17-03-21
- Language: English
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The Bully-Proof Workplace
- Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
- By: Peter J. Dean, Molly D. Shepard
- Narrated by: Fred Filbrich
- Length: 6 hrs and 2 mins
- Unabridged
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More than one in four Americans deals with an on-the-job bully. These office sociopaths don't just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn't have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you.
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The Bully-Proof Workplace
- Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
- Narrated by: Fred Filbrich
- Length: 6 hrs and 2 mins
- Release date: 21-07-21
- Language: English
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Business Litigation Demystified
- By: Diane Cafferata
- Narrated by: Ann Richardson
- Length: 6 hrs and 33 mins
- Unabridged
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If you are a business executive or manager, U.S. litigation is a part of your life. Whether your company is involved in litigation already, trying to avoid it, or trying to make decisions in the context of existing litigation trends, having a basic understanding of how the litigation process works is a must in today’s world. In Business Litigation Demystified, award-winning Quinn Emanuel trial lawyer Diane Cafferata walks U.S. and foreign corporate personnel through the U.S. litigation process.
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Business Litigation Demystified
- Narrated by: Ann Richardson
- Length: 6 hrs and 33 mins
- Release date: 30-04-24
- Language: English
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The Asshole Whisperer
- How to Deal with Crappy Leaders and Jerks at Work
- By: Wendy Sellers
- Narrated by: Catherine O'Connor
- Length: 54 mins
- Unabridged
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The Asshole Whisperer book for managers contains true stories and tips to deal with crappy leaders and jerks at work. You will learn how to use corporate values to hold people at work accountable for their conduct, how to give feedback about attitudes or behavior, and how to quickly assess and utilize personality traits (extrovert, introvert, ambivert) to your mutual benefit. Why? So, you can meet your goals and deadlines and to put it simply, get shit done. Assholes are part of our lives.
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The Asshole Whisperer
- How to Deal with Crappy Leaders and Jerks at Work
- Narrated by: Catherine O'Connor
- Length: 54 mins
- Release date: 18-03-24
- Language: English
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Excuse Me
- The Survival Guide to Modern Business Etiquette
- By: Rosanne J. Thomas
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 54 mins
- Unabridged
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Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.
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Obvious information
- By Jay on 11-10-19
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Excuse Me
- The Survival Guide to Modern Business Etiquette
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 54 mins
- Release date: 10-08-17
- Language: English
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