Showing titles in Organisational Behavior

This audiobook will address all the rules that a leader needs to address the changing world that led to ever changing corporate dynamics and put so much pressure on financial balance sheets, P&L, people, customers, technology pipeline, efficiency, talent development, and all what we took for granted for decades. The art of Turnaround (and disruption) are set of tested, validated and proved rules that leaders used over and over, some worked, and many others are lessons learned for what not to do.

Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.

More people need to step up. When we take responsibility for making change wherever we can, not only does it make our companies, communities, and the world better, but we are happier and more successful and have more fulfilling relationships. But all too often, we stop ourselves before we start. The problems seem too daunting, it’s another department’s responsibility, other people are the issue and we can’t change them, and so on. And so nothing ever changes.

The audiobook provides unprecedented insight into leadership, management, strategy, and life-thinking that not only helped Rumsfeld lead the Pentagon in wartime, but earned him a reputation as one of America's toughest and most effective CEOs.

Ella Bell Smith and Stella Nkomo take an unflinching look at the differences between Black and White women's experiences at work. Based on groundbreaking research, the book compares and contrasts the experiences of 120 first-generation Black and White female managers in the American business area. In-depth histories bring to life the women's powerful and often difficult journeys from childhood to professional success, highlighting the roles that gender, race, and class played in their development.

We've had our expectations turned upside down by leading brands like American Express, Converse, and Waze, simply because they saw things differently. How did they do that? By questioning the prevailing wisdom which then created outsized results and lasting change. The Unconventionals chronicles the amazing stories behind these solid business successes and shows you how reinventing your company (or starting a new one) can be easier than you think.

Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent referrals from existing customers and friends and, at the same time, maximize business with existing customers.

In this audiobook you will learn how to apply frameworks to building a business, a career - and you. We are living in an era of accelerating disruption - those who can manage the S-curve waves of learning and maxing out will have a competitive advantage. But this is a skill set that needs to be learned. Disrupt Yourself will help people cope with the unpredictability of disruption and use it to their competitive advantage.

In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change.

Como inovar? Por onde começar? Como montar uma boa equipe? Que forma terá uma ideia quando for colocada em prática? São muitas as perguntas que martelam na cabeça de quem precisa tirar ideias do papel, mas já existe um caminho infalível para responder a todas elas rapidamente: o sprint. Método criado pelo designer Jake Knapp no período em que ele trabalhava no Google, era usado para tudo na empresa, do aperfeiçoamento do mecanismo de buscas ao Google Hangouts, com o foco em desenvolver e testar ideias em apenas cinco dias.

With its vivid stories and conversational tone, Boards That Excel is like sitting down with an astute and experienced friend - one who's passionate about what corporate and nonprofit boards can do when they set high aspirations, are clear on purpose, and do the right things in the right way.

The ability to manage and recover from stress is crucial for resiliency and cognitive, medical, mental, and social health. Burnout is the enemy of productivity, creativity, and overall business success. Until recently, it was difficult for leaders to get reliable data on people's ability to perform at their best and understand levels of burnout within the business. The Heart(beat) of Business presents the science behind peak performance and how stress and burnout destroy people's health and devastate business outcomes.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Building the Fit Organization gives executives a distilled, jargon-free method for attaining the benefits of lean management under real-world conditions. The corporate landscape is littered with companies that have failed to achieve success by mirroring the Toyota Way, but this book distills the lessons from the Toyota Production System into six core concepts and presents them in the easily understandable language of physical fitness and athletic excellence.

Imagine a world where companies can move successfully into the future, where these brittle solutions are replaced with a flexible, simple approach that also delivers enterprise-grade capabilities. This book introduces asset operations management (AOM), an operating principle founded on the belief that asset-intensive organizations have much to gain by adopting new approaches to data, collaboration, and communication—all supported by modern, consumer-grade technology experiences.

Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.

The Principles of Scientific Management by F.W. Taylor is a tremendously important book, the essence of which has had irreversible impact on the way we think about organized labour and management today. It is a product of many years of experimentation, uncertainty, and hard work, fused with thoroughly modernist ideals of a pedantic mind. This book is a culmination of Frederick Winslow Taylor’s career as, perhaps, the most famous management consultant. It stands on the shoulders of his previous examinations of the wage system and the operational characteristics of machine tools.

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

The principles in this book can be applied to leadership at any level, providing listeners with the tools they need to shift awareness, enhance communication, build trust, eliminate fear and self-doubt, and minimize unnecessary workplace drama. Embracing any one of the seven practices alone can be life-changing. When used together, they support a path of well-being, productivity, and positive influence.

How do companies get ahead in the digital age? In this lively, accessible guide, Ram Charan - best-selling author and advisor to some of the world's top CEOs - reveals that the tech giants have radically rewritten the rules of business. If you want to be competitive, you need to learn to play a new game. Drawing on behind-the-scenes stories from the likes of Netflix, Amazon and Alibaba, Charan sketches out a map of today's business landscape.