Showing results by narrator "Caroline Miller" in All Categories

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.

Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust.

Nearly all of today’s major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn’t require an advanced education or technical skills. All employees can be creative. Often, all they lack is a fitting mindset and the right skills.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

In this guide, The 2 Day Diet: 5:2 Diet - 70 Top Recipes & Cookbook to Lose Weight & Sustain It Now Revealed! (Fasting Day Edition) we will document the correct day to fast and 70 top two-day diet recipes with proper calories count. The best guide for someone who is busy and wants to get the whole gist of this diet and implement the two day diet in the next one hour! Bonus: Top 500- and 600-calories plan included for easy use and reference.

Grow Your Grit—How You Can Develop the Critical Ingredient for Success Grit—defined as our perseverance and passion for long-term goals—is now recognized as one of the key determinants for achievement and life satisfaction. In an age that provides us with a never-ending stream of distractions and quick-and-easy solutions, how do we build this essential quality?

An authentic brand community is more than just people buying your product or working alongside one another. This audiobook articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be.

Hanney, an expatriated Scot, returns from a long stay in South Africa to his flat in London. One night he is buttonholed by an American who appears to know of an anarchist plot to destabilise Europe, and claims to be in fear for his life. Hannay lets the American hide in his flat, and returns later to find that another man has been found shot dead in the same building, apparently a suicide. Four days later Hannay finds the American stabbed to death...

Chronic Fatigue Syndrome and Fibromyalgia affect millions of Americans and many more worldwide. While a single definitive cause for these syndromes has not been found, factors involved in triggering them include chronic stress, nutritional and hormone deficiencies, post viral illnesses and mildly insufficient adrenal function. The debilitating fatigue and joint/muscle pain caused by these very real illnesses, can seriously reduce the quality-of-life for those who experience them.

Dynamic Reteaming shares real stories of how successful software companies have thrived through changing their teams as opposed to keeping them the same. Team change will happen whether we like it or not. People will come and go from our teams. Our companies might double in size or even get acquired. We can catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Dynamic Reteaming describes practices for effective reteaming as well as anti-patterns.

This debut mystery introduces Magdalena Yoder, prim, proper, and persnickety proprietor of the PennDutch Inn, where guests luxuriate in the true "Amish experience," (read: doing Magdalena's chores and paying top dollar for the opportunity!).

When one of her more reclusive guests takes a tumble down the PennDutch's picturesquely steep staircase and breaks his neck, the timing couldn't be worse. It's the start of hunting season - and her inn is packed to capacity!

With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.

Tapping is one of the fastest and easiest ways to address both the emotional and physical problems that tend to hamper our lives. Using the energy meridians of the body, practitioners tap on specific points while focusing on particular negative emotions or physical sensations.

Get ready, this audiobook will change your life! In this guide you will learn how to eliminate the single behavior that 70 years of scientific research proves causes overeating, binge eating, and feeling out of control with food. Uncover the secret to being able to keep any food in your house - without it calling your name. Find out exactly why your best weight loss efforts have failed in the past - and more importantly, exactly what you can do to change it.

Covering the subject of hypothyroidism - an underactive thyroid gland - this book contains 17 chapters dedicated to the most common thyroid disorder that exists. All aspects regarding hypothyroid conditions are addressed in this resource, in easy-to-understand language. This book is approximately 12,192 words in length. The "Best Darn" reference in the title, is not to imply that this is an extensive medical journal but rather that the book contains all aspects of information on the subject that most laypersons would be seeking.

Are you struggling with losing stubborn fat? Do you have pounds and inches that you just can't seem to get rid of, no matter what you try? Does it seem like you're doing all the right things, but you're still not losing weight? Low-carb diets like Atkins and South Beach are notoriously difficult to maintain over time and have been deserted by millions of people.

Change is difficult but essential - Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices...Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way.

Mediterranean Diet Cookbook: Top Mediterranean Diet Recipes & Meal Plan to Eat Right & Drop those Pounds Fast Now! (7 Bonus Tips for Mediterranean Cooking Success Included) recipe book will guide you to easy, quick, healthy, and delicious recipes for maintaining heart healthy living. The content of the food in these recipes are filled with rich and healthy ingredients from the Mediterranean region of yesteryear.

This is a book about memories, love, sex and the power of the imagination to see us through the most difficult times. The women of Reality, Reality are mesmerising, whether in love or in solitude. Jackie Kay’s newest and most luminous of collections is full of compassion, generosity, sorrow, and joy. In 15 extraordinary stories, she celebrates the richness and power of dream-life to inspire, to repair, and to make real.