Thanks for the Feedback cover art

Thanks for the Feedback

The Science and Art of Receiving Feedback Well

Preview

£0.00 for first 30 days

Try for £0.00
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.

Thanks for the Feedback

By: Douglas Stone, Sheila Heen
Narrated by: Douglas Stone, Sheila Heen
Try for £0.00

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £22.99

Buy Now for £22.99

Confirm Purchase
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Cancel

About this listen

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.

We get feedback every day of our lives, from friends and family, colleagues, customers and bosses, teachers, doctors and strangers. We're assessed, coached, and criticised about our performance, personalities and appearance.

We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while we want to learn and grow, we also want to be accepted just as we are.

Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.

©2014 Douglas Stone & Sheila Heen (P)2014 Penguin Random House LLC
Management Personal Success Business
activate_Holiday_promo_in_buybox_DT_T2

Listeners also enjoyed...

The Warrior, the Strategist and You cover art
Quirkology cover art
Do Better Work: Finding Clarity, Camaraderie, and Progress in Work and Life cover art
Winning Minds cover art
Just One Thing cover art
How to Be a Founder cover art
Get Better cover art
Crucial Conversations (Third Edition) cover art
Sway cover art
The Coaching Habit cover art
Real Influence cover art
The Good Fight cover art
Extreme Ownership cover art
Principles cover art
What Got You Here Won't Get You There cover art
The Five Dysfunctions of a Team cover art

Critic reviews

"I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better." (Daniel H. Pink, New York Times best-selling author of A Whole New Mind)

What listeners say about Thanks for the Feedback

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    62
  • 4 Stars
    19
  • 3 Stars
    5
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    44
  • 4 Stars
    18
  • 3 Stars
    7
  • 2 Stars
    1
  • 1 Stars
    1
Story
  • 4.5 out of 5 stars
  • 5 Stars
    53
  • 4 Stars
    13
  • 3 Stars
    4
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

One of the best books I've ever read

It is full of life changing advice. I loved it from cover to cover. Fully recommended.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

This book should be mandatory read in schools

The best book I’ve read this year. So many great ideas and tips about feedback receiving. The world would be so much better if everyone read/listened to this book.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Extremely easy to listen to and digest.

I really likes the use of 2 narrators. It always adds authenticity when the authors narrate. Extremely insightful, applicable and well structured content. The tone is funny and lighthearted, which makes the advice easier to accept - great modelling!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars

The Best Book I’ve Read This Year

I almost didn’t read this book. I’ve had so much coaching over the years that I felt I’d done feedback back to death but the recommendation I’d been given meant I at least had to commit to an hour if only to be able to prove myself right. Now I should start with a warning, this book reveals itself as you work through and practising its methods prematurely can back fire as I found out during an argument with my wife. Armed with some early chapters in the book I said that are argument was actually two separate issues and that we should separate them and deal with them separately - which would you like to take first? Don’t try that approach. It doesn’t end well! As I progressed with the book I came to question whether its title underplayed its role and I came to view it as giving wonderful advice not just about feedback but about how to have better conversations. Its range of stories help to put the content of the book in context and I even listened to the part on mindset with my 16 year old son who seemed to accept its advice far more readily than my own. I have subsequently bought the hard copy and am sure I’ll revisit it regularly.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Exceptional

This is really an exceptional book.

My usual complaint is that books of this genre are typically single ideas that fit on one page, inexplicably 400 times longer. This also is on a single idea - receiving feedback better - but somehow they've cracked it where so many others have failed. Maybe it's that the topic itself is so much bigger than getting up at 5am or turning off your email notifications or some other bollocks clamoring for 10 hours of your time, that the references and stories add rather than subtract.

There really is a lot of think about here and plenty to put into practice. It's ten hours long but it must have taken me fifteen because I kept pausing it to write notes. I jotted down 5,000 words in the end. The dog was not impressed, until she discovered she was free to eat horse poo without me noticing.

Sets of three abound: "here are three tools to...", "three types of...", "three common misconceptions about...", etc. Everything consistently orbits the central topic of feedback though so all this frameworking feels valuable and original even when it's derived from the work of others. The last two chapters, actioning feedback and enacting feedback systems in organisations, do drift into the generic but the first twelve chapters are rich with insights and practical pointers.

The tone of voice is down to earth and the style of writing quietly funny in places. They share the reading and do a good job.

All in all, I absolutely loved this. A real contribution to the genre and in my top five for the year.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

impact from the first chapter

Really helped from teh first chapter. practical examples, easy to follow and real results.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

A book that encourages and empowers :)

This audiobook is 1 of 2 books that I've finished in the same month of downloading. The authors' style encourages commitment to regular listening as you start to see life differently. The beginning can be a bit tough on the ego, hang in there and you may find valuable perspective by the time you reach the final chapter :) I hope you enjoy the journey as much as I have.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Necessary reading for everyone on the planet

Superb book. It’s saved me from confrontation and upset numerous times already. There’s so much in here that you should be prepared for most situations, and you DON’T, need to be in leadership to benefit, because, as the title, suggests, most of the skill is in receiving, not giving. Loved it :-)

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    5 out of 5 stars

Great content let down by poor narration.

In terms of the quality of the content, this is a book I feel I could come back to time and again and still get value. However, the audio book is badly let down by the mumbled delivery of the male narrator. His female colleague is great, clear and easy to understand. Mr Mumbles on the other hand will have you cracking up the volume just to try and understand what he's saying.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    5 out of 5 stars

Read if you can, great book, poor audio

There are lots of useful tips and ideas in here which are not only relevent for you career but also for you personal life. Feedback is something that everone struggles to both give a receive from time to time. This book helps put things in perspective. Unfortunately the narrator is quite monotonous and the rhythm is poor, it was really hard to know when a new point was being made or chapter started. It either got better towards the end or I acclimatised, however, if you have opportunity I would read this rather than listen to the audio book.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

2 people found this helpful