In this engaging conversation that happened live at ASHHRA25 in Albuquerque, Felicia Miller, EVP and Chief Talent Officer, dives deep into the success and challenges faced at Parkland Health. Here's a sneak peek of what you can expect:

• Successful Workforce Strategies: Felicia shares Parkland Health's impressive retention rates, low vacancy rates, and how they've successfully kept the workforce engaged and thriving.
• Service Excellence and Human Experience: Discover what "service excellence" means at Parkland Health, as Felicia emphasizes the importance of creating a positive experience for employees, providers, and patients alike.
• Technology Transformation: Learn about Parkland Health's transition from PeopleSoft to Workday, and how they're ensuring a seamless shift without compromising their effective processes.
• Career Development and AI: Felicia passionately discusses how Parkland Health focuses on career development and the exciting future of integrating AI to enhance—not replace—the human workforce.

Felicia's vision for the future of HR at Parkland is truly inspiring, as she aims to transition her department from "Flintstones to Jetsons!" Her leadership ensures that Parkland remains an employer of choice for those with a calling to serve.

Make sure to tune in for these incredible insights and more! And remember, ASHHRA26 is happening next May in Savannah, Georgia. Mark your calendars for another opportunity to connect and grow with us.

Listen to the full episode now and join us on this transformative journey with Felicia Miller!

Warm regards,

The ASHHRA Podcast Team

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We're thrilled to bring you a fresh new episode from the ASHHRA Podcast, recorded live at ASHHRA25 in vibrant Albuquerque, New Mexico. Bo and Luke had the pleasure of welcoming back an incredible guest, Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine.

In our latest episode, Richard dives deep into the essential role that workplace leadership plays in fostering good health and well-being among employees. With 25 years of experience under his belt, he shared insights that are not only thought-provoking but also actionable.

Key Takeaways:

• Leaders' Role: Dr. Safeer underscores the pivotal influence that leaders have on their team's mental health. Learn how a simple shift in a manager's demeanor can significantly impact a team's mood and productivity.
• Trainings That Matter: Discover how Johns Hopkins is transforming leadership training by integrating health and well-being into their core programs. Richard shares practical steps on infusing well-being into your daily work routine.
• Unpacking Priorities: Ever felt overwhelmed by an endless to-do list? Richard explains how defining clear priorities can reduce stress and elevate workplace engagement.
• Embrace the Science: Get ready to connect the dots between mood contagion and the science behind emotional impact in the workplace.

This conversation is perfect for HR and healthcare professionals looking to lead healthier and more intentional work environments. Plus, don't miss Richard's book, "A Cure for the Common Company," awarded continuing education credits by SHRM. It's a valuable resource for all HR leaders!

Whether you're tuning in on your commute or during a break, this episode promises to deliver insights and inspiration. Head over to our website or your favorite podcast platform to listen in.

Until next time, keep thriving and prioritizing well-being in your workplace!

Best, The ASHHRA Podcast Team

P.S. Mark your calendars for next year's ASHHRA conference in Savannah, Georgia! Let's make strides in creating healthy workplace cultures together.

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We're thrilled to bring you the latest episode of The ASHHRA Podcast, recorded live from the ASHHRA 2025 Conference in vibrant Albuquerque!

In this special episode, our hosts Luke and Bo sit down with the insightful Emily Endert, Corporate Director of HR at Covenant Woods in Mechanicsville, Virginia. Emily shares her incredible journey of joining Covenant Woods back in 2005, a place that's much more than just a retirement community. It’s a village teeming with life where healthcare regulations meet heartwarming stories and community connections.

Emily dives into the challenges and triumphs of recruiting in the healthcare industry, highlighting the unique nature of working in a community where residents make life-changing commitments to stay. She offers a glimpse into the importance of building genuine relationships and how Covenant Woods fosters an environment where employees and residents thrive.

Curious about workplace dynamics? The conversation unpacks the unique benefits and occasional challenges of working in a setting that's both employees’ workplace and residents’ home. Hear about Emily’s innovative solutions to the universal challenges like minimum wage adjustments, employee appreciation, and the small joys that come from refusing gifts with grace.

Oh, and did we mention the farm-to-table garden at Covenant Woods? Emily details how this not only supplies fresh produce to the community but also attracts new residents excited by the homey, engaged living experience.

Plus, get inspired by the conference energy and explore why the ASHHRA annual gathering is a must-attend event. Whether it’s networking, innovation, or the sheer joy of face-to-face interactions, there’s something for everyone.

Warm regards,

The ASHHRA Podcast Team

P.S. Mark your calendars now for ASHHRA26 in Savannah, Georgia (May) and, who knows, maybe you’ll join Bo and Luke on the podcast stage next year!

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